Please note, we are currently experiencing some delays to shipping. We are working hard to get your orders to you as quickly as possible. Please email firstname.lastname@example.org if you are experiencing delays beyond timings below or have any shipping-related questions. We thank you for your patience
All orders are shipped from our HQ in Sydney.
In-stock items are dispatched within 1-3 business days via Australia Post, DHL or local courier.
Pre-Order items will always have an estimated date of dispatch on the order page, and will be sent within 1-3 business days of coming into stock.
A shipping confirmation email will be sent to you with link to tracking once order has been fulfilled.
Local pickup is available from Darlinghurst, with items ready within 1-3 business days from ordering. A notification your item is ready to be collected will be sent to you once order is ready.
Australia Post - $15 (1-5 business days)
Local Courier (Sydney Metro) - $18
Local Pickup (Darlinghurst) - Free
International shipping is charged at a flat fee of $35 and will be sent via Australia Post.
Estimated time of delivery is between 3-10 business days.
Casa Catinella bears no responsibility for any buyers custom, duties, tax and / or clearance fees. Please be aware of your countries tax and import regulations prior to purchase.
Please note that delays due to custom procedures are beyond our control and are the responsibility of the receiver.
*Please ensure the correct address has been submitted with your initial order, including the building name and unit number if applicable. If you accidentally input the incorrect address, please email email@example.com ASAP so we can amend details prior to shipping. Once an order has been dispatched, Casa Catinella will not be held accountable for orders placed with incorrect addresses.